How to Give Your Amazon Service Provider Access Safely, Without Sharing a Password
When you hire a service provider, you never need to share your Amazon password. Amazon lets you grant limited access that you control and can remove at any time. This page explains the two kinds of access we may ask you for.
1. Seller Central access (user permissions)
This lets us work inside your Seller Central account: listings, content, inventory, reports and account health, depending on your service.
- We send you an authorization link from our Solution Provider Portal account. Open it while signed in to your own Seller Central account and approve the request.
- If you prefer, you can instead invite our email address as a user from the User Permissions page in Seller Central settings.
- Choose the lowest level that lets us do the agreed work. We normally ask for Edit access in the sections we need, and no Admin rights.
- We never ask for changes to your bank, deposit or tax details, and we do not need them.
2. Amazon Ads access (only for advertising work)
If you use our advertising service, we may also need access to your Amazon Ads account. This is separate from Seller Central.
- In your Amazon Ads console, open the user or account-access settings and invite our email address as a user who can manage campaigns.
- We will tell you which email address to invite and which level we need. This is only needed for Sponsored Brands, Sponsored Display or console-level work; some Sponsored Products work is covered by Seller Central permissions.
What to check before you approve
- The request comes from the email address and company name we gave you.
- The permission level matches what is written in our agreement.
- You are signed in to your own account, not a shared one.
How to remove access
You can reduce or remove our access at any time from the same user-permission pages in Seller Central and the Amazon Ads console. Removing access does not delete your listings or data.
Menu names in Seller Central and Amazon Ads change from time to time. If a screen looks different, write to us and we will guide you step by step.
Ready to start? Tell us which service you need and we will send the right authorization link. See our services, our monthly plans, or read our PPC basics guide.
This guide is general information, not financial or legal advice. Amazon's fees and rules change, so always check the current pages in Seller Central before you decide.